When you move into the property your Property Manager will have undertaken comprehensive property inspection report and taken multiple photographs to record the state of the property inside and out.
You will be given a copy of this report when you collect your keys from our office on the day your tenancy commences.
This report which is signed by both parties will form part of your residential tenancy agreement. You have 7 days to get back to us in writing if you have any comments or require any changes to be made, otherwise we will assume that you accept this report as being true and accurate.
Upon move in your property manager will give you their contact information and they will be your point of contact for the duration of your tenancy.
When it comes to vacating a property you will be sent or emailed a vacating letter. This letter will outline what is required with regards to rent payments owing to the end of tenancy and also cleaning requirements to ensure that the property is presented back to us in the same condition that it was given to you at the start of your tenancy and to eliminate any confusion over bond refund. Your Property Manager may arrange a pre exit inspection to help the vacating process.
On the last day of your tenancy, please deliver your keys to our office and sign a bond refund form, this will help speed up your bond refund once your property manager has checked over your property.